How to report a Change of Circumstance

This page shows applicants on the housing register how to let the council know that their circumstances have changed. 

If you have an ongoing housing register application you should let the council know if:

• You change address;
• Your household changes
• Or your household has a change in financial or medical mobility circumstance

This can be done by logging into your Application Portal

Doing a Change of Circumstance will suspend your account whilst we assess your application. 

The council also know needs if  your contact details change, this is also done through your Application Portal.

The video below demonstrates how a Change of Circumstances is done.