Bidding on this website
Once you have logged on to the bidding section using your homemove number and date of birth, you will see a list of available properties. Click on the ‘view advert’ link to see the details of the properties and press the ‘bid’ button if you want to bid for the property. You can make a maximum of three bids per cycle.Bidding by coupon
- Your coupon has your name and homemove number printed on it – please check that these are correct
- You can bid for up to three properties for each edition of the freesheet
- Each property will have a three digit reference number, shown in the property advert in the homemove freesheet
- For example, if you want to apply for properties with the reference numbers 654, 791 and 555, you should mark the coupon as shown above
- For the first bid (654 in this example), you should put an X in the first column against the relevant first digit of the number in the ‘Bid 1’ box (6 in this example)
- You should put an X in the second column against the relevant second digit of the number in the ‘Bid 1’ box (5 in this example)
- You should put an X in the third column against the relevant third digit of the number in the ‘Bid 1’ box (4 in this example)
- Do the same for your second and third bid as shown
- Enter the date shown on the front of the Harlow Homefinder freesheet from which you are bidding.
- Please return your coupon by post. The address is already printed on the front of the coupon, but you will need to put a stamp on it
Ordering more coupons
If you are running low on coupons, there are three ways for you to order more:
- tick the box on the back of the bidding coupon when you next bid
- send a text (SMS) with your homemove number and the word 'coupon' to the text bidding number (07781 472726)
- log-in to the bidding section to order more coupons online.
Making your bids by text message
1 To begin making your bids
2 Enter in your homemove number via the keys
3 Then followed immediately by the hash mark
4 You should now enter the advert reference number of your first bid followed immediately by the hash mark
If you have finished bidding then send. If not, keep following the instructions below.
5 You should now enter the advert reference number of your second bid followed immediately by the hash mark
If you have finished bidding then send. If not, keep following the instructions below.
6 You should now enter the advert reference number of your third bid followed immediately by the hash mark
7 When you have entered all your bids, send your text message bid “Send”
8 The number to send your bid to is 07781 472 726Example
1.Open a new text message
2.ABC12345
3.ABC12345#
4.ABC12345#654#
5.ABC12345#654#791
6.ABC12345#654#791#555#
- Most mobile phone companies charge SMS text messages at around 10p per text
- To add numbers to the message keep pressing the keys until you get to the digit and select.
- On most mobile phones, to find the hash mark, first press the star key then select the hash mark
- You can enter your bids in both upper and lower case
- Check your homemove number and bids are correct before sending.
Ordering more bid coupons by text message
You can also order more coupons by sending a text message to the same text number but the message needs to be your homemove number, immediately followed by the hash mark and then the word ‘coupon’, eg ABC12345#coupon.
Making your bids by telephone
1 To begin making your bids dial 0906 294 2036
2 You will hear '"Welcom to the homemove property line.
Press 01 for Adur
Press 02 for Brighton & Hove
Press 03 for Chichester
Press 04 for Arun
Press 05 for Hastings
Press 06 for Wealden
Press 07 for Rother"
3 You will hear “Thank you. Please enter the number section of your reference number.”
4 You should now enter the numerical part of your homemove number only. Once you have entered the correct number you will hear “Thank you. Please enter the day number of your birth date.”
5 You should now enter the day number of your date of birth. Please remember to put the leading zero (0) in if it is a single number. For example, if your date of birth is 16/04/1970 type in 16, if your date of birth is 08/01/1958 type in 08. Once you have entered the correct number, you will hear “Thank you. Please enter the property reference number for your first bid.”
6 Enter the three digits of the property reference number. Once you have entered the correct number you will hear “Thank you. If you would like to add an additional bid, press one, or press two to complete your bids.”
7 If you have pressed one you will hear “Thank you. Please enter the property reference number for your second bid, or press the star key to complete your bidding.”
8 Enter the three digits of the second property reference number. Once you have entered the correct number you will hear “Thank you. If you would like to add an additional bid, press one, or press two to complete your bids.”
9 If you have pressed one you will hear “Thank you. Please enter the property reference number for your third bid, or press the star key to complete your bidding.”
10 Enter the three digits of the third property reference number. Once you have entered the correct number or if you pressed the star key previously, you will hear “Thank you for bidding.”
If you made errors with your homemove number you may hear some of the instructions below:
11 If you have made an error with your homemove number, you will hear “I’m sorry, the reference number you have entered is not recognised. Please try again.”
12 Enter your homemove number again, making sure that you are only entering the number part of your reference number. If you get your homemove number wrong a second time you will hear “I’m sorry, the reference number you have entered is not found. Please check with your council or housing association and call again.”